Armando helped us out setting up our travel trailer so we could get on the road safely and he did charge us. Dustin stopped what he was doing to help us quickly and smiled while doing it. The kicker is, we didn't buy it from them, we were picking it up from being stored after we bought it from the person who was storing it there. They made nothing off us and helped us like gentlemen.

This is a husband/wife FAMILY OWNED SMALL BUSINESS - Bob and Karen Fickinger and their dog Mya treat you with total respect and honesty on service & sales. I have successfully consigned and sold two class A motorhomes and serviced my RV at this location and am very pleased with the attention to detail and courtesy. Salesman Dan Sherwood is knowledgeable and willing to take the time to answer your questions to satisfy your RV interests and needs.
Bob and Dan tell it like it is - no bull & they deliver on what they say.
Call 949 709 4211 or rsmrvsales.com .
Visit and see for yourself. They have earned our highest recommendations. /s/ Dave & Jeanette & Wolf

I am leaving on a trip and needed a quick turnaround on getting my fender skirts replaced and some other minor repairs -- these two guys really came through for me!

Dan was friendly and responsive and got my parts ordered. There was a hiccup with the fenders, but it wasn't Dan's fault (external vendor sent the wrong item). Dan immediately re-ordered the part for me and let me know when it was in. He was professional and easy to to talk to and went out of his way to get one of his service techs to take me first thing the following morning.

Andy was AMAZING. He was professional and easy to talk to as well, and was so very knowledgeable and resourceful and his attention to detail was superb! He also came up with an effective and creative way to easily fix something that had stumped at least four other techs in the past. Andy shows that he really cares about customers and doing a great job and with his knowledge and experience is AWESOME! Thanks for all your great work Andy!

RSM RV is the BEST!!! I checked another popular RV dealer before coming to RSM RV, but the salesman just wanted to talk to my husband even though I was the buyer. I am very particular and detail oriented, which can be somewhat challenging for a sales person. Dan Sherwood at RSM RV was outstanding!! He listened to what I wanted, showed me all my options, worked with me on the amenities that were important to me, and made me a GREAT deal!! Every time I interact with Dan he bends over backwards to make sure everything is perfect. I love that this is a family-owned business. Bob and Karen are absolutely wonderful people! All of the mechanics are outstanding too! I love that everyone is so down to earth...no slick-talking sales pitch or bait and switch...just genuine people making sure they provide the very best care of all the details. They made it possible for me to get an RV...a life-changing experience that has brought my family so much joy! Thank you to everyone at RSM RV for making such a difference in my life! It doesn't get any better than this!!

The team here took care of me got me back on the road in an hour I can't thank them enough if you're looking for good RV service this is the place to go.

I have always had to deal with the other dealerships in the area and have never been happy. 9 times out of 10 you get horrible service if you did not purchase your RV from their location. From what I have heard you only get average service even if you did purchase it there. This is not the case at RSM RV. I did not purchase my Toy Hauler from this location but you would have never guessed it based on the service they provided me. I was leaving on a week long trip to the desert and my water heater was not working (not a deal breaker but would have stunk...literally). I was happy that they accepted my extended warranty and were quick to diagnose the problem. At first they were having trouble finding the part locally to get me on my trip in time. Dan jumped through every hoop in the book, went above and beyond to find it and got the part on very short notice. He pre-wired everything while the part was being shipped so it was ready to be popped in when it arrived. It arrived just in time and everything was fixed for our trip. In the scheme of RV service this was a small job and they treated me like it was the most important issue on the lot. They definitely earned a life long customer.

I purchased a trailer from some other company. I had wiring issues from the start. I took the Trailer to Dan at RSM RV, he looked at my trailer and ended up fixing the wiring problem. Dan also went out of his way to help me get the correct size spare tires that I needed. RSM RV has been very helpful in getting my trailer to run properly. I will return to them for future work

The service department is super helpful. They were able to special order us Lifeline Batteries (and became a supplier) to replace our house batteries and I was told that was only possible as they just became a Nexus RV dealer in addition to selling consignment RVs. Wednesday afternoon they told me it would take a week to receive the new batteries, but they called back and they were installed on Friday--while I waited--ready for the weekend! Everyone was friendly and helpful even though I left at closing time on a Friday night. While you wait, look around at all their classic cars for sale in their multiple showrooms.

Dan was awesome! He helped us find our perfect rv and went above and beyond to find us a great loan. Highly recommend that if you're looking for an rv to come talk to Dan!

We purchased our first travel trailer just 1 week ago. Dan was helpful on the phone and even more helpful once we got there. He showed us the trailer and explained all the features, which was necessary for us as we are first time owners. The process took just over 2 hours, but most of that was my wife and I talking about our purchase. Paperwork was super quick and everything was handled in a professional manner.

The only real issue was that the battery was completely dead and unchargeable. When I called, Dan was on vacation but he called me back within 10 minutes FROM his vacation. He offered to replace the battery and deliver it to me on his way home from vacation. So, the situation was completely fixed in the end.

I would absolutely purchase from Rancho Santa Margarita RV again while even making the drive from Victorville (and there are several RV dealers up here).

P.S. Bob was also uber helpful showing us how to hook the the trailer for safe transport.

I recently purchased my first RV from this business. Dan was very patient with all of my questions, and extremely helpful in walking me through the entire process from start to finish. I would highly recommend this business for anyone looking for great customer service and honest communication. I was very well taken care of and will be using them for my service needs in the future.

I am extremely impressed with this family owned business.
Nearing retirement, I am shopping for my dream RV.
Karen and her husband run an excellent business.
Their prices are very competitive and their inventory is constantly turning over.
I will continue working with Karen to find the right RV for me.
Shop here for low prices and great customer service.

Great Deals, Great service!! talk to Bob or Dan if you are looking to buy a quality used RV and need to finance. They take care of me and those who came before. they also repair and service rv which is great because I live in south orange county.

Top notch customer service and support.
I recently had a concern about a roof repair I had done at bobs Rv in Anaheim 3 years ago. Jack at RSM RV use to be at bobs in Anaheim.
I contacted him and he said to bring it by his new location. I did and my concern was addressed and corrected at no charge to me. That type of customer service is unheard of these days.
I highly recommend jack and his crew for any RV repairs or service that you might need

What a pleasure to buy an RV with Robert! No pressure, look and ask questions, no hard sales pitch. Prices are very reasonable and provides a good value, exceeding my expectations!

I have been shopping around for some time now and had recently discovered this business.
I am so glad that I stopped by!
These people have an impressive RV and auto inventory and I was able to find what I was looking for!
Karen was especially nice to do business with and it was a pleasure to shop here.

These people certainly care about their business, they are professional and not pushy.
I never felt pressured as I have had experienced in the past.
I would highly recommend this business and would come back again when I have a need.

I personally feel that shopping at family businesses is the way to go!

This is a great RV family run business. Bob and Karen do a great job running this place. Good selection and competitive prices. They are very customer service oriented and try hard to please their customers. Luke T.

I found this business by accident and was glad I did!! While searching for the right RV the owners explained in detail what each one had to offer. They shared the pros and cons for the different types of RV's they had on their lot. I was not pressured to buy the most expensive one either. Very friendly and no stress was felt while asking the many questions I had. I highly recommend this place.

After looking for a year to upgrade our RV my wife and I found the one that met our needs at Rancho Santa Margarita RV for a better price than we anticipated. There was no pressure for a sale which eliminated the stress for a major purchase like this. Dan was awesome in working with us. He was helpful with all the paperwork and accommodating our questions. Bob, too, was helpful to see that our coach was in good shape before we drove it off the lot. If you're looking for a motor home or travel trailer at great prices, this is the place to go

Absolutely great experience, picked us up at John Wayne Airport and had motor home ready and waiting for us at their facility. Everything checked out just like they said it would be and away we went. We have used MH for trip to Grand Canyon, Lake Havasu and Death Valley. Bob and Karen are the greatest and run honest top notch dealership Jerry Hubbard Shirley Patton